FAQ
FREQUENTLY ASKED QUESTIONS
1. GENERAL PROVISIONS AND DEFINITIONS:
The boats are equipped with an engine so it won’t be a problem if
your friends are not as fit as you thought. We won’t abandon you
to float to Germany.
2 CAN I PAY IN CASH?
You can book at our Ticket Office (Celetná 12, Prague 1 – just off
Old Town Square), open daily from 09:00 to 22:00 and pay in cash.
We have an ATM in the office.
3 DO I NEED TO BOOK IN ADVANCE?
The longer you book in advance the higher the chance that a Party
boat will be available. Often booking one day in advance is enough
if you are a little flexible with your start time. Even same-day
bookings might work out, just shoot us a message or give us a
call. Thursdays, Fridays, and Saturdays are busier than the rest
of the week.
4 WHAT ARE THE MAXIMUM NUMBER OF PASSENGERS?
Minimum capacity of 11 passengers (included in booking price). The maximum capacity
of the inner deck is 30 people. If necessary, the boat can accommodate an additional
20 people outside on the upper deck.
5 DO WE HAVE TO SIGN A WAIVER OR ANYTHING BEFORE DEPARTURE?
Before departure, you will receive safety instructions and we will
ask you to sign a waiver.
6 CAN I BRING MY DOG??
Pets are not allowed on the Party Boat.
7 WHAT IS THE CANCELLATION POLICY?
Our cancellation policy is as follows: Cancellation between 8
calendar days before your ride: You will receive an 80% refund
Cancellation within 7 calendar days before your ride: You will not
receive a refund
8 CAN I BRING MY OWN FOOD AND DRINKS?
No, but food and drinks can be preordered with us. If you have any
special requests that are not covered by our extras packages
please just get in touch with us.
9 CAN WE SWIM IN THE RIVER?
Swimming in the river is not allowed and not recommended.
10 WHAT ARE THE RULES?
Our captains have the right to terminate the ride in case
participants fail to follow the captain’s instructions, listen to
warnings or break the law. Kids are welcome on the boat but we
don’t serve alcohol to anyone under 18. We have to ask you not to
bring your own drinks. You are not allowed to swim in the river or
throw anything into the water.
11 WHAT ABOUT MUSIC ON THE BOAT?
We have you covered. We have Bluetooth speakers on board and you
are welcome to bring your own music and Bluetooth devices.
Otherwise, the captain can double as a DJ.
12 WHAT ABOUT TOILET BREAKS?
We advise all customers to go to the toilet before the ride. We
can stop at public toilets but it will take time to dock the boat
and it will cut into the time of the ride.
13 WHAT HAPPENS IF THE WEATHER IS BAD?
Like other city tours and outdoor activities, our trips also
happen when it rains. The interior of the boat is always dry and
warm, which will allow you to comfortably accommodate 30 guests.
If the number of guests is more than 30, then some of them will
be accommodated on the upper deck, which does not have a roof.
14 WHAT ABOUT SAFETY?
We take safety very seriously. Our Party Boats are brand new. They
were built in 2019 in the Czech Republic. They have all necessary
Czech and EU certificates. Our captains, as required by law, have
licenses. The river, called Vltava (or Moldau in German), is calm
and the current is not too strong. Of course, there are life vests
for everyone on board. We reserve the right to cancel trips in
case weather or other conditions would make it dangerous to go
ahead. This may happen, for example, in the event of a flood or
very high water levels. If this happens we will refund your
booking in full. If a passenger’s behavior endangers the rest of
the group we reserve the right to end the right.
15 WHAT'S THE ROUTE AND WHERE DOES IT START?
The rides start at Nábřeží Ludvíka Svobody 1, Prague 1, between “U
Bukanýra houseboat ” and “Botel Albatros”. Please make sure to
arrive 15 minutes before the start of the tour. We are flexible
with the route. In 1 hour it’s roughly possible to cover the
stretch between Štvanice Island in the North and Střelecký Island
in the South. That doesn’t mean you have to go all the way or we
can’t linger on the way. To go further we’d have to go through
locks and that’s only possible for longer rides (e.g. 3h).